Last Updated: [Insert Date]
Welcome to Rod Reel Kit (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.rodreelkit.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.
Our Commitment: At Rod Reel Kit, we’re passionate about providing quality fishing gear to anglers worldwide. These terms are designed to create a transparent, fair shopping experience for all our customers.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is intended for users who are at least 18 years old or accessing with parental supervision. By using our site, you confirm you meet these requirements.
1.2 Intellectual Property Rights
All content on our website, including text, graphics, logos, product designs, and images, is our property or licensed to us and protected by intellectual property laws. You may not:
- Reproduce, distribute, or modify any content without our express permission
- Use our product names or images for commercial purposes
- Reverse engineer or copy any product designs
1.3 User Responsibilities
When using our website, you agree to:
- Provide accurate account and order information
- Not engage in fraudulent activities
- Not interfere with website operations
- Comply with all applicable laws and regulations
2. Products and Services
2.1 Product Descriptions
We take care to accurately describe our fishing equipment including:
- Baitcast combos and reels
- Various baits and lures (blade baits, crankbaits, electronic lures)
- Fishing rods (casting rods, fly rods)
- Accessories (de-hookers, cast nets)
However, slight variations in color or specifications may occur. Product images are for illustrative purposes only.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
2.3 Restricted Products
Certain products like electronic lures and live bait (eels, worms & leeches) are non-returnable for hygiene and safety reasons as detailed in our return policy.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays) and will send confirmation with tracking information.
3.2 Pricing
All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. If an error is discovered, we will contact you before processing your order.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that your payment information is accurate and authorized.
3.4 Sales Restrictions
We do not ship to Asia or certain remote regions due to logistical constraints. International customers are responsible for any customs fees or import taxes.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
4.2 Delivery Responsibilities
Once shipped, risk of loss passes to you. If a package is lost in transit, we will work with the carrier to resolve the issue.
4.3 International Shipping
Delivery times may vary internationally. Customers are responsible for:
- Any customs duties, taxes, or fees
- Complying with local import regulations
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most unused products in original packaging. Non-returnable items include:
- Electronic lures (water-activated)
- Live bait (eels, worms & leeches)
- Used de-hookers
5.2 Return Process
- Contact us at [email protected] within 15 days with order details
- Receive return authorization and instructions
- Ship items to: 127 Rhapsody Street, Gainesville, US 32601
Customers are responsible for return shipping costs unless the return is due to our error.
5.3 Refunds
Approved refunds are processed in 3-5 business days to the original payment method. Credit card refunds may take 5-10 business days to appear on your statement.
5.4 Exchanges
To exchange an item, follow the return process and specify your desired replacement. Price differences will be adjusted accordingly.
6. Damaged or Defective Items
If your fishing gear arrives damaged or defective:
- Contact us immediately at [email protected]
- Provide photos of the damage
- We will arrange replacement or refund at no cost to you
7. Limitation of Liability
Rod Reel Kit shall not be liable for:
- Incidental or consequential damages from product use
- Errors in product descriptions
- Delivery delays beyond our reasonable control
- Improper use of fishing equipment
Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.
8. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
9. Governing Law
These Terms shall be governed by Florida law. Any disputes shall be resolved in courts located in Gainesville, Florida.
10. Changes to Terms
We may update these Terms periodically. The current version will always be posted on our website with the effective date.
11. Contact Us
For questions about these Terms or our fishing products:
- Email: [email protected]
- Mail: Rod Reel Kit, 127 Rhapsody Street, Gainesville, US 32601
Tight lines and happy fishing,
The Rod Reel Kit Team
